Privacy Policy

Your privacy, our commitment. Secure and transparent, always.


What information do we collect and how?

The information collected on this site enables us to contact you should you send us an enquiry or subscribe to any of our mailing lists (postal or email). Depending on your enquiry, you may be asked for your name, postal address, telephone number and email address. You should not submit the data unless you are happy to do so. Users are under no obligation to provide this information.


Transaction Information

When you send money to Hollr, we ask you to provide information related to each transaction, consisting of the amount of the transaction, the job reference number for the goods or services and contact details (name, address, email address, or phone number). We retain a record of the transaction but do not retain any personal or financial information once the transaction has been completed.


Sharing of personal information

On occasion, we may run a competition in our Onward newsletter. Should we need to send the winner’s contact details of this competition to an outside supplier, this company will not retain, share, store or use personally identifiable information for any secondary purposes.


Use of Cookies on this Site

What are Cookies? Cookies are small text files that are stored by your browser on your computer’s hard drive to collect data about an individual user. This includes Social Media cookies which track visitors to our website from social media to be able to better understand our customer’s wants and needs. These cookies do not give us access to your accounts at all and simply allow us to provide relevant, useful content which you may then see in your news feeds. Most, if not all browsers, can have Cookies switched off. Please use the “Help” facility on your particular browser for details on how to switch Cookies off. This site uses Cookies to track your progress through the site but does not retain any personal information about you.


Data Retention

For any data that has been collected, we will retain the personal data for as long as needed unless the individual has requested its removal.


Website Traffic Information

Because of the way that World Wide Web communication standards work, when you arrive at or leave the Hollr website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the Hollr site, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers’ preferences better and to manage the load on our servers, so as to improve our service and your experience with Hollr.


How do we use the information?

The information collected is used as a statistical research tool to help us understand and monitor how we can improve our site and enables us to provide a more personalised service. We use cookies to help us give you a better experience by letting us monitor what’s working and what isn’t through site traffic analysis. We do not share any of the information collected with anyone else. We collect and use your personal information to improve our website, our services and to inform you of other products or services available from us, our sister companies or affiliates. You will always have the option to unsubscribe. This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, your information is protected both online and off-line. Cookies store details such as the pages visited, your preferences on a site, your browser settings and repeat visits.


Log Files

We use IP addresses to analyse trends, administer the site, track user movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

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